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Buying a plane ticket in the pre-Internet era had its pluses and minuses. On the minus side, finding out prices and schedules was arduous if you went it alone. You'd have to make a dozen calls to various airlines just to gather the facts. On the plus side, it was so difficult that many people just gave up and outsourced the task to a travel agent, who handled all of the hard work for you. Actually, it was kinda nice. Anyway, the Internet changed all that, and flight times and prices became amazingly transparent. We all stopped outsourcing this and became our own little travel agents. But it came with an unintended side-effect. Ironically, we all now spend much more time booking travel than we ever did before the internet. And if you need to actually get someone on the phone to make a change to a reservation, forgettaboutit. You'll be longing for the good old days of the travel agent….What we actually need is a hybrid of the past and the present – the information that we have at our fingertips today combined with the lack of time invested (especially when something goes wrong) that we had in the past when travel agents did all the heavy lifting for us.
So what does this have to do with Broadband you ask? Well, we've taken the best of both worlds and applied it to buying business-class internet service. You get all the information you need at your fingertips, plus your own personal IT expert to act as your agent if things go wrong. It starts with our comparison shopping engine which provides all the key data you need to make an informed decision. And it ends with one of our team members personally shepherding your circuit from installation all the way through to ongoing support and maintenance. So don't waste your breath making dozens of calls to ISPs. Save your voice, and let the experts at Broadband do the talking for you. We're sort of like Expedia and a travel agent all rolled into one.
Broadband.com serves business customers of all sizes, from large Fortune 500 enterprises like IBM or BP America, to small businesses in a local business park. Why do such blue chip companies choose to work with us? Simple: superior service and superior support. They know we've got their back and we'll be their voice, so they can spend less time worrying about uptime, and more time focusing on their customers.