Managed Network Services in Detail
With our Managed Service, all management responsibilities are outsourced to Bandwidth.com and we resolve any issues on your Managed devices. Read on to see what Managed Network Services can do for your business.
Devices Covered
- Router(s)
- Switche(s)
- Firewall(s)
Monitoring and Alert
- Monitor your network devices 24x7x365
- Establish performance thresholds across devices
- Provide automatied alerts when preset performance thresholds are violated
24x7x365 Trouble Isolation & Repair
- Open trouble ticket for any identified alert / outage
- Conduct troubleshooting on Managed devices
- Repair issues identified on Managed devices
Change Management
- Plan and implement all configuration changes
- Track & maintain backups of CPE configs
