Internet Connectivity FAQs

• Is there anything important I should know before purchasing Internet Connectivity?

• What are the Important Factors to Consider when Choosing a Carrier?

• Where is Ethernet IP Available?

• How is Ethernet IP delivered?

• When is a DMARC extension required?

• How much does it cost to extend a DMARC?

• When is a T1 no longer enough?

• What is the difference between DSL and T1 (besides the price?)

• What are the pros/cons of Fractional T1s?

• What is an NPA/NXX? Why is it important?

• What Is a DS-3 and Who Buys Them?

• How many IP addresses will I receive?

• Can I configure BGP4 with any T1?

• What is Dark Fiber?

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GENERAL VoIP QUESTIONS

• What is VoIP?
• How does VoIP work?
• How is VoIP different from regular phone service?
• Do I need VoIP?
• What's the Big Deal about VoIP for SMBs?
• What do I need to know before transitioning my business to VoIP?
• Is VoIP Important?
• What are the factors impacting Quality of Service?
• What are some of the disadvantages of VoIP?
• What is considered acceptable latency for a VoIP Network?
• What are some Performance Metrics for a VoIP Network?
• What is a PBX?
• What is Asterisk?
• What Steps can Be Taken to Ensure Latency Won’t Cripple Your VoIP Network?
• What Are The Effects of Latency in a VoIP Network?
• What is SIP?
• Can VoIP handle my faxing needs?
• Can VoIP handle my toll free needs?
• Why Bandwidth VoIP Hosted IP-PBX?
• What is MGCP?
• What is H.323?
• What is the "killer app" for SMB VoIP?

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Network Services

• Should I use VPN's, MPLS or Frame Relay?
• What is a SYN Attack?

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Hardware FAQs

• Do I need a Cisco Router?

• Which Router is Right for Your Network?

• What Are The Most Widely Distributed Router Makes and Models Available?

• Why is a T1 router more expensive than a DSL or Cable router?

• Should You Buy Your Own Router or Use the Router Provided by the ISP?

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Traditional Voice FAQs

• What are POTs lines?
• What is a PBX?

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Misc

Want to add to this list?

• What’s the difference between an Authoritative DNS server and a DNS Cache?

• How do I set up Authoritative DNS?

• What is Primary and Secondary DNS?

• How do I set up a DNS Cache?

• How does DNS Work?

• Should I run my own DNS Cache, or should my Carrier do it?

• Should I run my own Authoritative DNS, or should my Carrier do it?

• Do I need Authoritative DNS for my connection?

• How does pricing work for Telecom services?