Author

Jacob Mulford

Developer Experience

Jacob Mulford is a a software developer on the developer experience (DX) team at Bandwidth. He's also working on my M.S. in Computer Science through Georgia Tech’s OMSCS program. Jacob has is B.S. in Computer Science from Appalachian State University. When he's not at work or school, he enjoys going to the gym, practicing French horn and bass guitar, and being outdoors.

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Building an IVR in Python to improve business scalability and customer experience

Two windows showing lines of code and rise in customer satisfaction