Jonathan Burns
Author

Jonathan Burns

Solutions Marketing Manager
Johnathan Burns was a Product Marketing Manager at Bandwidth for 5 years. Johnathan has been writing about B2B Telecommunications for 4+ years.
Blog Phone Numbers Voice

The first cell phone call was made 50 years ago today

picture of old style mobile phone with text: 50 years ago today
Blog Emergency Voice

Five questions to evaluate a SIP trunk provider

A mobile phone showing a voice output indicating things to evaluate a SPI trunk provider on.
Blog Emergency Voice

How to scale your communications with SIP trunking

Blog Voice

Free SIP trunks: Do they exist?

Abstract server with cloud and phone symbols to represent SIP trunking
Blog Phone Numbers Voice

How to troubleshoot VoIP call quality issues

A phone call with a warning sign indicating call quality issues
Blog Contact Center Regulations Security Voice

Optimize your contact center with Interactive Voice Response (IVR)

Blog Contact Center Unified Communications Voice

Packet loss: Why does it happen and how do you prevent it?

A mobile phone with a voice symbol
Blog Contact Center Unified Communications

Are you getting value from your CPaaS?

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Blog Contact Center Messaging Phone Numbers Regulations Security Unified Communications Voice

Is compliance the next major battleground for automation?

A demo of how RCS is making hotel check-ins incredibly easy for guests
Blog Voice

Hosted PBX vs SIP trunking, explained

Abstract server with cloud and phone symbols to represent SIP trunking
Blog Voice

What is a SIP trunk channel?

Blog Voice

SIP trunking vs VoIP – What’s the Difference?

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Blog Voice

Can you fax over a SIP trunk?

Phone with document symbol
Blog Voice

How many channels are in a SIP trunk?

Purple shield showing a secure SIP trunk and channels coming out of it
Blog Voice

How to scale your communications with business growth