Blog
Contact Center
Blog
Contact Center
Security
Spoofing, decoded: What it is, and how to stop it from sneaking into your contact center
![](https://www.bandwidth.com/wp-content/uploads/2024/07/ff4be6d945f7010cee65420383398089-900x500-c-default.png)
Blog
Contact Center
The missing piece to your contact center’s business continuity strategy
![](https://www.bandwidth.com/wp-content/uploads/2024/07/8a4810925e90409ea226bd0bd4df6376-900x500-c-default.png)
Blog
Phone Numbers
What is a toll-free number? [2024 Guide]
![Blog image: Toll-free number meaning](https://www.bandwidth.com/wp-content/uploads/2024/07/62803b18a1f1f8f2d5aa3b22c8382349-900x500-c-default.png)
Blog
Contact Center
Voice
How to add conversational AI to your toll-free voice
![](https://www.bandwidth.com/wp-content/uploads/2024/07/4040957edc6a7599ec8cd771db52666c-900x500-c-default.png)
Blog
Contact Center
Contact Center Artificial Intelligence: 2024 Guide
![virtual agent icon on top of phone](https://www.bandwidth.com/wp-content/uploads/2024/07/aa8cfe6bef59e511685419ba566c9925-900x500-c-default.png)
Blog
Contact Center
6 reasons why contact centers unbundle their toll-free
![](https://www.bandwidth.com/wp-content/uploads/2024/07/19f8f4e2b41c16e61f37efb504c5a4b6-900x500-c-default.png)
Blog
Security
Voice
How to calculate fraud scores in your contact center
![fraud scores](https://www.bandwidth.com/wp-content/uploads/2024/07/ce9dad81d2effd125525b935064cd81b-900x500-c-default.png)
Blog
Contact Center
Unified Communications
What is cloud migration? Cloud migration 101
![enterprise building and server in cloud](https://www.bandwidth.com/wp-content/uploads/2024/07/764396e838756e592dd171a539efa48c-900x500-c-default.png)
Blog
Contact Center
What’s keeping IT leaders up at night?
![Blue maze with icons spread across](https://www.bandwidth.com/wp-content/uploads/2024/07/0f4707a2e7222370d54ef043df56d845-900x500-c-default.png)
Blog
Contact Center
Unified Communications
Voice
The state of enterprise cloud adoption: 2023
![Blue buildings and server in the cloud](https://www.bandwidth.com/wp-content/uploads/2024/07/4a87e9d04de5af891ff29490ecacf186-900x500-c-default.png)
Blog
Unified Communications
Voice
Your SBC for Microsoft Teams Direct Routing: 2024 guide
![Microsoft Teams logo and a server in cloud indicating hosted SBC for Microsoft Teams Direct Routing and how it works](https://www.bandwidth.com/wp-content/uploads/2024/07/64f7802ac78f3e32b9af310621cde24b-900x500-c-default.png)
Blog
Unified Communications
Bandwidth wins Internet Telephony Product of the Year
![Microsoft teams user interface with copy that says "Duet for Teams is award-winning Again](https://www.bandwidth.com/wp-content/uploads/2024/07/fd52322ebb9bbc990d2350ac574dfb05-900x500-c-default.png)
Blog
Voice
Preparing for the UK ISDN/PSTN switch-off
![](https://www.bandwidth.com/wp-content/uploads/2024/07/9e496beddbdd8b1f884dae2d7ea04975-900x500-c-default.png)
Blog
Emergency
Unified Communications
Voice
Operator Connect vs. Direct Routing for Microsoft Teams
![](https://www.bandwidth.com/wp-content/uploads/2024/07/31d23df56cb0194d32be788a35be3f59-900x500-c-default.png)
Blog
Contact Center
Why Genesys is Sunsetting MultiCloud CX
![](https://www.bandwidth.com/wp-content/uploads/2024/07/f5b23e2c4d222bf45caa37b417bc6872-900x500-c-default.png)
Blog
Messaging
Unified Communications
How to send SMS and MMS texts from Microsoft Teams
![A mobile with a text cloud with Microsoft Teams logo indicating how to send texts from Microsoft Teams](https://www.bandwidth.com/wp-content/uploads/2024/07/cd709d2f161ddd9e714a8d922a187da9-900x500-c-default.png)
Blog
Emergency
Phone Numbers
Regulations
Unified Communications
Voice
What is non-fixed VoIP? A complete business guide
![A phone and Wifi signal indicating a non-fixed VoIP user](https://www.bandwidth.com/wp-content/uploads/2024/07/1cedb91a0d42b8d1811084fb755c3b50-900x500-c-default.png)
Blog
Emergency
Regulations
Security
Telecom compliance in the U.S. and around the world
![Blue globe and white cloud with purple phone](https://www.bandwidth.com/wp-content/uploads/2024/07/00078a782794a3731c49cb6bc8b50324-900x500-c-default.png)
Blog
Contact Center
Voice
How to unite telecom, voice authentication, and CCaaS: Webinar recap
![](https://www.bandwidth.com/wp-content/uploads/2024/07/0cb8e16dd09e14ac3062a8467acfb9ec-900x500-c-default.png)
Blog
Contact Center
How to integrate voice authentication into your contact center
![CCaaS dashboard with magnifying glass in corner](https://www.bandwidth.com/wp-content/uploads/2024/07/6a385858b86194fd1d6872ec91b8017d-900x500-c-default.png)
Blog
Phone Numbers
Toll-Free
Voice
How to get a toll-free number for your business
![Calling a toll-free number from your mobile phone](https://www.bandwidth.com/wp-content/uploads/2024/07/eae5c68d3fb023c232fd7112302f8ccc-900x500-c-default.png)