Post Dial Delay (PDD)

Author: Anagha Ravi
Published: July 27, 2018
Updated: November 26, 2024

Post dial delay (PDD) is the time or delay that occurs from the time a phone number has been dialed until the caller or called party hears ringing.

Post dial delay is more common on wholesale termination (LCR) products, which provide aggressive ratings as a product of having multiple carriers to attempt to complete the call.

This occurs because each carrier can take a few seconds to acknowledge their ability to complete the call. Most carriers within the telecommunications industry consider anything under 7 seconds as an acceptable amount of PDD, and most will not troubleshoot PDD that is less than 7 seconds.

Terms related to PDD

The information provided in this glossary definition does not, and is not intended to, constitute legal advice, nor does it necessarily represent Bandwidth's products or business practices. This page is for general informational purposes only.
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