Toll-free calling

What does toll-free mean?

Toll-free calling means that someone can make a call free of charge. With toll-free calling, users can contact businesses and individuals in different geographies without being charged for a long-distance call. 

Toll-free numbers are often 1-800 numbers, but they also include 877, 866, 855, 844, and 833. Vanity numbers are also a type of toll-free number to power toll-free calling. In most cases, the organization that owns the toll-free number incurs the cost of toll-free calling. 

What are the benefits of toll-free calling?

Toll-free numbers are a business staple for businesses small and large, local or global. Let’s explore five benefits of toll-free calling for businesses (and their customers). 

1. Better customer experience. Toll-free calling allows end users and customers to reach your business without worrying about the cost of a long-distance call. 
2. Brand awareness. The right toll-free number can make your business more memorable. 
3. Credibility. Toll-free numbers are useful for small to medium-sized businesses (SMBs) because they can help your organization appear more established and trustworthy.
4. Local presence. You can have a toll-free number for calling in geographies you don’t actually work in. This lets you establish a local presence with your target markets, without physically being there. 
5. High-quality calling. The right toll-free services provider can help take your calling globally and integrate directly into your contact center platform.

How Bandwidth is involved with toll-free calling

Partnering with Bandwidth lets you skip the middleman and go straight to a RespOrg. This means more cost savings for your business while connecting you with a service you trust. 

Bandwidth is a globally trusted toll-free calling provider. In fact, we even offer a disaster recovery option to ensure your traffic is safeguarded against extraordinary network disruptions so you can focus on what matters most to you.

Bandwidth manages the intricacies of provisioning and routing millions of Toll-Free Numbers (TFNs) for our customers. We offer toll-free calling as one of our voice services. 

Our toll-free calling customers enjoy fast, reliable communication services, scalability, and cost savings. Whether you are a small startup or an enterprise giant, Bandwidth services can scale to meet your needs. 

Resources related to toll-free calling

• Responsible Organization (RespOrg)
• Direct Inward Dialing (DID)
• Create Outbound Calls

Learn more about toll-free calling

Bandwidth owns and operates one of the largest All-IP Voice Networks in the nation. That network hosts a suite of APIs that enable services for voice, messaging, 911 access, and phone numbers allowing businesses to connect with their customers in a variety of ways. 

The information provided in this glossary definition does not, and is not intended to, constitute legal advice, nor does it necessarily represent Bandwidth's products or business practices. This page is for general informational purposes only.