Subprocessors
Updated February 14, 2024
Bandwidth may use our affiliates or the following third-party subprocessors to support processing activities on behalf of our customers in accordance with our Data Protection Addendum and applicable data protection and privacy laws.
A current list of subprocessors is provided below:
Subprocessor | Bandwidth product/feature | Location of processing |
---|---|---|
Amazon Web Services, Inc. (AWS) | Hosted software infrastructure for all Processor Services | USA, EU |
AWS | Programmable Voice API – Call Recording | USA, EU |
AWS (Amazon Polly) | Programmable Voice API – Text to Speech (TTS) | USA, EU |
AWS (Amazon Transcribe) | Programmable Voice API – Call Transcription (STT) | USA, EU |
Rammer Technologies Inc. (dba Symbl.ai) | Programmable Voice API – Answering Machine Detection | USA |
Audiocodes Inc. | AIBridge | USA, EU |
Pindrop Security Inc. | Call Verification | USA |