RESEARCH REPORT

Gartner® Magic Quadrant™ for CCaaS

Evaluate cloud contact center platforms with newfound confidence. Access the Gartner independent findings on recognized CCaaS platforms for an objective viewpoint.

Gartner evaluations follow specific criteria to analyze CCaaS solutions for their overall Completeness of Vision and Ability to Execute. We feel you have Bandwidth’s stamp of approval too, with our network powering 100% of these platforms.
Your complimentary copy of the report includes:
  • Market overview and trends
  • The defined Leaders, Challengers, Visionaries, and Niche Players recognized by Gartner
  • Strengths and cautions for each vendor
  • Evaluation criteria for making a purchase decision

Read the research report

Gartner, Magic Quadrant for Contact Center as a Service, Drew Kraus, Steve Blood, Pri Rathnayake, Pankil Sheth, 7 August 2023

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