Take your contact center global: 3 make-or-break factors
![](https://bw-mkt-wp-website.s3.us-east-2.amazonaws.com/wp-content/uploads/20231023211230/Resource_Webinar_GCP_Take-your-contact-center-global-3-make-or-break-factors-header.png)
- Why Customer experience (CX) defines brands
- Priorities of a customer contact centre communications
- How Uber & Aircall have scaled their contact centers globally
- Tips to navigate complex regulations worldwide
- A Summary: The 3 make or break it factors
In this webinar, communications expert Mehmet Hussein from Bandwidth, will talk about why the future of customer contact is cloud-based communications. He’ll break down how to scale globally, why it can get complex fast and how cloud can be a CX competitive advantage. Plus, he’ll look at companies like Uber and Aircall, to see how they’ve scaled their contact centres globally.
SPEAKER
![Mehmet Hussein headshot](https://www.bandwidth.com/wp-content/uploads/2024/08/54f3898fa3f35556738808fdfa6f0bf6-400x400-c-default.png)
Mehmet Hussein
After doing the rounds in the UK telecoms circuit, Mehmet joined Bandwidth in 2019 as a Senior Solutions Architect. Since then he now runs the international Solutions Engineering team, responsible for all pre-sales technical support while providing strategic guidance for Bandwidth’s top tier clients.